Many marketers today are not prepared to reach baby boomers and the fifty-plus, a class of customers who have more money to spend than any other group in history. “Boomers and older customers today are affluent, and they are disproportionately represented among most retailers’ customer bases,” says Sandra Gudat, president of Customer Communications Group. “It’s typical for a company to …
Baby Boomer & Senior Marketing: An Eleven Point Strategic Approach
You won’t find the driver of improved sales to the Baby Boomer and senior customer in a company’s planning department or marketing/advertisement departments. You’ll find the origins of the problem of a distorted vision of the value of 50+ customers at the company leadership level. When large and small company leadership understand better the significantly shifting global demographics and communicate …
