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Profitable Strategies For Baby Boomer & Older Consumer Markets

A Word From Our Clients:

"Your planning assistance and educational programs were top-notch.  Your services clearly give us the edge on the competition."

Celtic Health Plans
Lindsay R. Resnick
Executive Vice President

 



"On behalf of the WellBridge Company, I'm writing to express our thanks for your contribution to a successful opening of our first health and fitness center in Newton, MA. As you know, our target market is adults 40+; your creativity, insights and expertise on this market were very helpful. In addition, the training you and your staff provided was very well prepared. The written evaluation of the training workshops you conducted reflects our complete satisfaction with the excellent program."

The WellBridge Company
(Subsidiary of NutraSweet Company)

Debra Ann Baran
Marketing Manager

 

"You are by far the most informed, articulate individual I know on how to sell and market to baby boomers.  The presentation to our group of international sales managers was perfect.  Your branding recommendations helped us to see the market from the customer's perspective and helped us to better communicate with our biggest customer base.

Sunterra Resorts
James Noyes
Executive Vice President & COO

 


"Kudos to you and your team for a great job!  Your report on the assessment you conducted on 10 of our branches was enlightening and insightful.  The assessment gives me the direction I needed.  Thanks for all your help.  We will talk more when we begin to carry out your recommendations."  

LaSalle National Bank
William H. Tyda
President and Chief Executive Officer

 

"Your insight into the aging markets provided us the direction and creative drive to improve our approach to marketing and selling our Long term care product.  The sales presentation and leave behind is terrific and really liked by our team.  We will avoid the typical mistakes made by many sales producers."

Combined Insurance Company of America
Tony Waytula

Director, Long Term Care

 

"With the recent acquisition of a local bank, we really appreciated your survey of our "senior" club in the acquired bank.  Your report and recommendations to meet the needs of our near and post-retirement customers and your recommendations to attract a larger share of boomer markets is right on target.  Thanks for your insights and sensitivity to our situation." 

St. Paul Federal Bank
Robert Valaitis
First Vice President

 

"Thanks for the help in executing our program.  Your understanding of the market and your facilitating skills are top notch."

Banc One, Corporation
Marty Aiello
Vice President, Marketing

 

"We in the banking business know our market is aging rapidly.  Your team was a great help as we developed our marketing plan.  The product assessment was very helpful and insightful."

Boulevard Bank
Timothy G. Towle
President

 

"Your team's marketing planning skills and knowledge of the mature market were a great factor in the success of our planning process.  Our entire group is very pleased with the outcomes.  Your executive and management educational programs were also exceptional.  One of the best seminars I've attended."

Boulevard Bank of Downers Grove
Scott Hamer
President

 

"The staff training you presented to our customer representatives and management was really great!  You are one of the best speaker's I've heard.  This kind of information gives us the edge on the competition."

Celtic Health Plans
Lindsay R. Resnick
Executive Vice President

 

"The program you presented on strategy development and execution was right on target.  Managing major change can be very complex but you made it easy to understand and your recommended tactics were super.  Our group learned quite a lot from you.  Thanks again."

Department of Health, City of Chicago
Sheila Lyne, R.S.M.
Commissioner

 

"I'm writing this letter to express my appreciation, and the appreciation of our management team, for the quality of the recently completed Aging Patient training and facility assessment conducted by Coming of Age.  Your people exhibited a very professional and sensitive approach to the project.  Our staff tells us that they really enjoyed participating and contributing to the process and outcome.  We are currently putting the plans in place."

Executive Plaza Hotel
Robert J.  Dangoia
General Manager

 

"Your program was well designed, superbly presented and very well received.  Your views on the aging market are very provocative and I, like the rest of the audience, was fascinated by both the content and the presentation of the material. 

Your marketing suggestions, statistics and theoretical approach to working with a maturing consumer would be very helpful to any industry, but are very important the banking industries.  It's an important topic and one that you cover very well.  The comments we received from the participants made me feel glad that I could offer the program to the bankers of Indiana."

Indiana Bankers Association
Marie Beason
Educational Programs Manager  

 

"Starting a new company is a bear!  However, your team made the process an exciting and challenging one.  Your strategy development facilitation skill was a godsend during a time of high stress.  In addition, your skills and knowledge of the older adult market was a great asset to us as we wrestled with potential growth issues."

Integrated HealthCare Solutions, Inc.
Richard S. Ingram
President

 

"In health care we usually take a very clinical approach to our patients.  Your advice to temper our approach with a business and consumer spin was refreshing.  I learned more about the changing and aging market listening to you than the several seminars I attended over the years.  Our general marketing approach was confirmed, however, your advice caused us to put a different spin on it."

LaGrange Memorial Healthcare System
Thomas Beckett
President

 

"Please accept my personal thanks and the thanks of the board of directors for your assessment, market planning and training program.  The qualitative and quantitative analysis, findings and recommendations reflect a thorough, professional, systematic and detailed approach to the engagement. We sincerely appreciate your sensitivity to our needs, quick response and flexibility.  Your recommendations are honest and forthright, and will be the foundation upon which we will base our future decisions."

Mercy Hospital and Medical Center
Marianne Araujo
Executive Vice President

 

Your staff is exceptional!  Your knowledge of the market is also exceptional.  Thank you for the extraordinary effort.  We have started the plans we made and we are already seeing good results.  The reports you prepared provided us the ammunition to get the attention of our parent company and we can turn around a negative situation."

Mercy Health Care & Rehabilitation Center
Joanne T. Jurkovic
Administrator

"Wow!  You blew the audience away with your knowledge and understanding of how we can increase business in an older adult market.  Your business perspective and customer satisfaction orientation was a new approach we hadn't thought of.  Come on back."

Northwestern Memorial Hospital
Linda K. Burt
Controller

"Just a note to tell you how much we appreciated your assistance.  Your 'read' on our organization was right on target.  It's always very helpful to have an 'outsiders' viewpoint as we developed our strategies.  The sessions were great and very helpful and informative."

Northwestern Health Care Network
Bruce E. Spivey, M.D.
President

 

"A colleague in the business recommended you to us.  He heard one of your presentations and flipped.  I'm grateful to him for the referral, and grateful to you for your assistance as we developed our sales and marketing plan.  Great insight!"

Otten Management Company
Curt Otten
President

 

"Thanks for your contributions to the executive leadership program conducted by the University.  Your contributions and participation from the very beginning helped to shape the entire program and contributed greatly to its success.  Your planning skills and your ability to facilitate and challenge our thinking was exceptional."

University of Illinois at Chicago
Richard H. Ward, Ph.D.
Associate Chancellor for Special Projects